At Aziz Ocean Flavours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed through secure gateways; we do not store card information)
b. Non-Personal Information
- Device details (browser type, IP address, operating system)
- Website usage data (pages visited, time spent, clicks)
- Cookies and tracking data
- Location (approximate, based on IP)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Provide customer support
- Improve website performance and user experience
- Notify you about offers, promotions, and updates (with your consent)
- Prevent fraud and ensure secure transactions
- Analyze website traffic and buying patterns
3. How We Protect Your Data
We use industry-standard security measures to protect your data, including:
- SSL-encrypted website
- Trusted payment gateways
- Restricted access to personal data
- Secure servers and firewalls
Your information is never shared with unauthorized parties.
4. Sharing of Information
We do not sell or trade your personal data.
However, we may share information with:
- Delivery partners (for shipping your orders)
- Payment gateways (for processing payments securely)
- Service providers (for website analytics or marketing emails)
These partners are trusted and follow strict data protection policies.
5. Cookies & Tracking
Our website uses cookies to:
- Improve browsing experience
- Store your preferences
- Analyze traffic and performance
You can disable cookies anytime in your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we store
- Request correction of incorrect information
- Request deletion of your data
- Opt out of promotional emails/message
To request any of the above, simply contact us.
7. Data Retention
We keep your information only as long as needed for:
- Order processing
- Legal obligations
- Customer support
Once no longer required, your data is safely deleted.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites. Please review their policies separately.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.
10. Contact Us
For questions regarding our Privacy Policy, you can reach us at:
📞 Phone / WhatsApp: +91 9892884814
📧 Email: info@patelandcompany.in
📍 Address: Sur 161 Hissa 17B CTS 3165 Khwajav Seva Mandal Nomani Road, Gate no 7, Malwani Malad (West), Mumbai: 400095