1. Are your dry fish products fresh and hygienic?
Yes. All our dry fish is sourced from trusted fishermen, cleaned thoroughly, sun-dried naturally, and packed in hygienic, moisture-free packaging to ensure freshness and safety.
2. Do you use any preservatives or chemicals?
No. Our dry fish is 100% natural and free from chemicals, artificial colors, or preservatives.
3. How can I place an order?
You can browse our products on the website, add items to your cart, and proceed to checkout. You can also place orders via WhatsApp if you prefer.
4. Do you deliver all over India?
Yes, we provide fast and safe delivery across all states in India.
5. What payment methods do you accept?
We accept all major payment methods including UPI, credit/debit cards, net banking, and COD (if available in your area).
6. How long does delivery take?
Delivery typically takes 3–7 working days, depending on your location.
7. Can I return a product if I don’t like it?
Since dry fish is a perishable food item, returns are allowed only for valid reasons such as damage, spoilage, wrong product, or quality issues. Claims must be made within 24 hours of delivery.
8. What should I do if I receive a damaged or wrong product?
Simply contact us via WhatsApp or email with your order ID and photos/videos of the issue. We will replace or refund your order.
9. How should I store dry fish at home?
Store dry fish in an airtight container in a cool, dry place. For longer shelf life, keep it refrigerated.
10. Do you offer wholesale or bulk orders?
Yes! We provide wholesale pricing and bulk supply for restaurants, retailers, and resellers. Contact us directly for special rates.